One of the key challenges aesthetic practices face is converting inquiries into booked procedures. Often, patients come in with questions, doubts, or incomplete knowledge about the treatments they're interested in. This is where Docovia truly shines, providing a way to guide patients through the consultation process, educating them, and ultimately increasing your case acceptance rates.
An informed patient is more likely to move forward with treatment. With Docovia’s platform, every patient interaction becomes an opportunity to build trust, provide information, and establish credibility. The ability to customize consultations ensures that each patient gets the specific information they need to make informed decisions.
The platform's two-way messaging system lets you answer patient queries in real-time, furthering their understanding of the procedure and allowing them to make decisions faster. You can even create custom templates for common questions, reducing the time your team spends answering repetitive inquiries.
With the built-in SMS automation tool, you can send automatic follow-up messages to potential patients, ensuring they remain engaged and interested in your services. This feature helps maintain communication without burdening your team, allowing you to nurture leads efficiently and maintain high engagement levels.
By keeping patients informed and in the loop throughout the consultation process, Docovia helps maximize your case acceptance rates while saving time and improving the overall patient experience.
Docovia is the leading patient acquisition, lead management and Virtual Consultation software platform for the Aesthetics Industry. We serve top plastic surgeons, dermatologists, Med Spas, HRT, laser and hair restoration clinics.
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